News

Authentification and electronic signature without Java for the State's online services (06.02.2017)

A major electronic update will take place on 6 February 2017 in order to simplify the access and the electronic signature of documents for the State's online services (for example MyGuichet, the Trade and Companies Register and the Central Balance Sheet Unit).

This update will allow to not use the Java application any longer, hence all web browsers will be compatible for your activities with the different online services.

The login and signature pages have also evolved in order to offer a more pleasing and efficient interface.

If you're using a LuxTrust token, you will not be required to take any action.

Users of LuxTrust Smartcards and Sticks, as well as the persons who use their electronic identity card (eID), may already prepare for the update by visiting the following webpage in order to download the new version of the LuxTrust middleware: https://drivers.luxtrust.lu/.

The new version is necessary to access the State's online services as of 6 February 2017, and it remains compatible with the current online services.

The new middleware requires the authorisation of pop-ups for the connection to the service and also for the electronic signature. You simply have to enable pop-ups when invited to do so by your browser.

If you encounter any difficulties with updating to the new middleware, allowing pop-ups or any other type of technical issue, our Helpdesk is at your service to answer all your questions from Monday to Friday from 8.00 to 18.00 by phone on (+352) 247-82000, contact form or in person at the guichet counter.

Press release by the Government IT Centre